shipping policy

NobleSculpt Shipping Policy

Thank you for shopping at NobleSculpt.com. We are committed to delivering your orders promptly and efficiently. To keep track of your order, contact our service contact at ethanz@domlust.com so we can provide you with your order’s tracking number. Please read our shipping policy to understand how we handle shipping and delivery:

1. Shipping Cost & Transit Time

Countries:

Argentina, Australia, Canada, China, Croatia, Germany, Hong Kong SAR, India, Indonesia, Italy, Japan, Macau SAR, Malaysia, Maldives, Myanmar, Netherlands, New Zealand, Portugal, Russia, Saudi Arabia, Singapore, South Korea, Spain, Taiwan, Thailand, United Kingdom, United States

  • Expedited (1-3 Business Days): $9.99 USD via DHL
  • Standard (6-8 Business Days): $4.99 USD via 4PX Priority
  • Free Shipping (14-20 Business Days): Free via 4PX Standard

Albania, Austria, Azerbaijan, Belgium, Bolivia, Brazil, Bulgaria, Cambodia, Chile, Colombia, Czech Republic, Denmark, Egypt, Estonia, France, Gambia, Greece, Guinea, Iceland, Ireland, Israel, Jordan, Kazakhstan, Luxembourg, Mexico, Moldova, Monaco, Nigeria, Pakistan, Peru, Poland, Qatar, Slovakia, Slovenia, South Africa, Sri Lanka, Sweden, Switzerland, Turkey, Uganda, Ukraine, United Arab Emirates, Uruguay, Uzbekistan, Venezuela, Belarus, Laos, Latvia, Lithuania, Morocco, Norway, Philippines, Romania, Tunisia

  • Expedited (6-8 Business Days):
    • $6.99 USD for orders between $9.90–$49.99 via 4PX Priority
    • Free for orders above $50.00 via 4PX Priority
  • Standard (10-14 Business Days): $4.99 USD via 4PX Standard
  • Free Shipping (10-14 Business Days): Free for orders above $50.00 via E-post

Others

  • Expedited (10-14 Business Days): $14.90 USD via 4PX Standard

Total Delivery Time = Processing Time + Shipping Time (depending on your location)

1.1. Processing Time:

  • All orders are processed and dispatched within 2 business days after payment confirmation, unless otherwise stated.
  • Our warehouses are based in the United States, Canada, Russia, and China, which operate Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays are kept to a minimum.

1.2. Shipping Location & Order Tracking:

1.2.1 Address Accuracy:

Please ensure that you provide accurate and complete shipping information during the checkout process. We cannot be held responsible for delays or misdeliveries caused by incorrect or incomplete address details. P.O. Box or APO/FPO/DPO and International delivery are not available now.

1.2.2 Order Tracking:

  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

2. Order Modifications & Cancellations:

  • We can modify or cancel the order if you contact us in time after your purchase. If your payment is finished and the parcel is not shipped out, you can modify the information or cancel your order before your item’s delivery, and we will refund the full amount.
  • Orders cannot be modified or canceled once the parcel is shipped out. Thanks for understanding!

3. About Tax:

  • In rare cases, orders may be charged customs fees by your government, not our site. You will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

If you have any questions or need further assistance regarding shipping, please feel free to contact us.

Phone/WA: +8613332971208
Mail: ethanz@domlust.com
Address: 3A West Bldg 4 SEG Tech Park, Futian District, Shenzhen, China

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